Webshop Manager

As Webshop Manager at Ekademe, you will take full ownership of our luxury fashion webshop, ensuring a seamless, elegant, and efficient online shopping experience that reflects our brand values. You’ll manage the entire e-commerce flow from product upload to customer delivery and return. While continuously optimising processes and user experience.

Main tasks

Product & Inventory Management

  • Upload, categorize, and manage products in Shopify via our POS.
  • Maintain accurate inventory levels and pricing across platforms.
  • Monitor bestsellers and stock flow to inform reordering or markdowns.

Order Fulfillment & Customer Experience

  • Oversee daily order processing via Sendcloud and ensure timely fulfillment.
  • Manage return process and customer support flow through Zendesk.
  • Ensure consistent, luxury-level customer experience from website to doorstep.

Content & Merchandising

  • Update homepage, product banners, and collections to align with campaigns or seasonal shifts.
  • Collaborate with the marketing manager on promotions, sales events, and product highlights.
  • Maintain visual coherence and merchandising standards in line with brand identity.

Communication & Coordination

  • Work closely with the marketing manager on digital strategy, sales planning, and email campaigns (via Mailchimp).
  • Communicate with designers and developers to propose and execute UX/UI improvements over time.
  • Ensure team alignment using Slack and Asana for task tracking and progress.

Skills required

  • Proven experience managing or coordinating a Shopify webshop, ideally in fashion or lifestyle sectors.
  • Solid understanding of e-commerce operations and logistics.
  • Experience with Zendesk, Mailchimp, and order fulfillment tools (like Sendcloud).
  • Highly organized and detail-oriented, with strong ownership and follow-through.
  • Comfortable with online tools and multitasking across platforms.
  • Creative eye for visual merchandising, user flow, and homepage storytelling.
  • Excellent written and verbal communication skills in English.
  • Being self sufficient and structured.
  • Have a good sense of humour.

Skills preferred:

  • Previous experience in luxury fashion or design-driven brands.
  • Basic knowledge of design or layout tools (e.g., Canva, Figma, Photoshop).
  • Experience working directly with web developers or UX designers.

What we offer

  • A non corporate and inspiring environment.
  • The possibility to develop and explore new skills.
  • A young & fun team.
  • Employee discounts on luxury brands.

Apllication

  • Your CV and cover letter 
  • Portfolio (if applicable)